Performance management is not just “evaluating” productivity, but also involves developing performance standards and goals, building mutual accountability, as well as creating action plans to enhance performance. The key to a successful process is continuous feedback and coaching.

At FIU, performance management is a communication system designed to help managers and employees succeed. It is led by managers/supervisors but requires active participation from everyone. It ensures: awareness of principal job functions and goals; clarity of performance expectations; timely feedback; appropriate opportunities for professional development; fair and consistent performance ratings.

Performance Excellence Process (PEP)

Florida International University (FIU) is committed to helping employees understand what is expected of them, perform to those expectations, and develop professionally. The Performance Excellence Process (PEP) is a cornerstone in our efforts to build a performance-oriented culture that promotes annual planning and assessment on a common anniversary date. It reinforces the university‘s institutional value of “Strategic, Operational and Service Excellence”. PEP is intended to foster a productive and collaborative work environment, effective communication between employees and supervisors, and timely, regular and meaningful feedback that ensures mutual understanding of performance expectations.

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